FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

How do you price it?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Do you have a minimum order quantity?

Yes, we require a continuous minimum order quantity for all international orders. If you want to resell, but the quantity is much less, we suggest you go to our website.

Can you make this design for us?

Yes, we have strong developing team. The products can be made according to your request.

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

What is the average lead time?

For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

What kinds of payment methods do you accept?

You can make the payment to Alibaba's credit guarantee .Or you can payment 30% in advance, full payment before delivery

Can you guarantee the safety and reliability of the product?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

How about the shipping fees?

The cost of transportation depends on how you choose to buy the goods. Express delivery is usually the quickest and most expensive way. Sailing is the best solution for a large number of people. If we know the details of quantity, weight and method, we can only give you the freight. Please contact us for further information.

How can I get a sample?

All of our samples are subject to freight. If you order the products, we will refund the freight

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